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Shipping & Returns

Shipments
Shipments are F.O.B. Ava, MO. We will assist customers with tracking of or the location of damaged or lost shipments, however damaged or lost packages are solely the responsibility of the freight company and/or the buyer.

Return Policy
Due to the nature of our online site, and the products listed, MomentsEmbraced.com has a strict NO RETURN policy for any personalized products. No personalized product shall be able to be returned for a like item or for a cash refund. ALL other Items returned for refund may be subject to a 10% re-stocking fee.

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